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We take our customer care very seriously. While our aim is to make our website easy to understand, and navigate we know there are times when you may need a bit of assistance.
We have provided a number of ways for our Customer Care team to help you:
Email:
For product information
or assistance:
info@idealcns.com
For sales information:
For customer support
or assistance:
support@idealcns.com
We will respond to you within 24 hours, during regular business hours. All email correspondence is completely confidential. Customers may also use our toll free telephone support center to contact a service representative during regular business hours:
Online Form:
Please send any specific information about your request so we can direct it to the appropriate people:
Telephone:
Live Customer Care Center
813.968.9223 Main
800.921.4267 Toll Free
Normal
Business Hours
Monday to Friday 8:00am to 5:00pm (EST)
We are closed on the following federal holidays:
New Years Day
President’s Day
Memorial Day
Independence Day
Labor Day
Thanksgiving Day
Christmas
Saturdays, Sundays and federal holidays please leave a message. A customer representative will contact you the following business day.
FAX:
813.968.9240
Mail:
Send your inquiries to:
Ideal Computer & Networking Services,
Inc
Attention: Customer Care
3837 Northdale Blvd
Suite 225
Tampa, FL
33624
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