FAQs

Table of Contents

1. How do I update Microsoft Windows and Office software?
2. Where can I find memory for my computer?
3. Why do many manufacturers not support software issues?
4. What is adware and spyware?
5. When should I purchase Antivirus software ?

How do I update my Windows and Office software?

Go to http://update.microsoft.com/microsoftupdate/v6

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Where can I find memory for my computer?

We carry memory for most desktops and special order memory for many laptops. You can contact us with your model and serial number of your system for a quote.

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Why do many manufacturers limit software support on new computers?

There are thousands of software vendors and applications. If you think of the many combinations of software that may reside on a system you can just think of the possible software conflicts. Computer manufacturers will usually refer to the vendor of a software for support because of the vendors indebt knowledge of it.

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What is adware and spyware?

Any software that covertly gathers user information through the user's Internet connection without his or her knowledge, usually for advertising purposes. Spyware applications are typically bundled as a hidden component of freeware or shareware programs that can be downloaded from the Internet; however, it should be noted that the majority of shareware and freeware applications do not come with spyware. Once installed, the spyware monitors user activity on the Internet and transmits that information in the background to someone else. Spyware can also gather information about e-mail addresses and even passwords and credit card numbers.

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When should I purchase Antivirus software?

You should purchase Antivirus software with your new computer. Antivirus software usually comes with a 1 year subscription to virus definitions. You will have to renew your virus definitions subscription every year unless specified by the vendor.

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